Return Policy

Return Policy

All sales are final — because each item is hand-poured in small batches, we're not able to offer returns or exchanges for a change of mind.

If your order arrives damaged, defective, or isn't quite right, email us at saintmikaelhg@gmail.com within 7 days of delivery with your order number and a clear photo of the issue. In most cases that's all we need — we'll send a replacement or issue store credit for the affected item. We don't require you to ship anything back for a photo-verified claim.

If a Return Is Requested

In the rare case we ask you to ship the item back, return shipping is the customer's responsibility and won't be included in any store credit issued.

Please double-check your shipping address at checkout — we're unable to replace or credit orders marked as delivered by the carrier, or orders sent to an address entered incorrectly.

Questions

If you have any questions about our return policy, please contact us.