Refund policy

Return Policy

All sales are final — because each item is hand-poured in small batches, we're not able to offer returns or exchanges for a change of mind.

If your order arrives damaged, defective, or isn't quite right, email us at saintmikaelhg@gmail.com within 7 days of delivery with your order number and a clear photo of the issue. In most cases that's all we need — we'll send a replacement or issue store credit for the affected item. We don't require you to ship anything back for a photo-verified claim.

If a return is requested: In the rare case we ask you to ship the item back, return shipping is the customer's responsibility and won't be included in any store credit issued.

Please double-check your shipping address at checkout — we're unable to replace or credit orders marked as delivered by the carrier, or orders sent to an address entered incorrectly.

Questions before you buy? Reach out to us at saintmikaelhg@gmail.com — we're happy to help.